FAQ

❓ Frequently Asked Questions

Have a question? We’ve got answers—everything you need to know before and after placing your order.


When will my order ship?

Orders are processed and shipped within 1–3 business days (excluding weekends and holidays).


How long does shipping take?

Once your order has shipped, delivery typically takes 3–7 business days, depending on your location.


Do you offer returns?

Yes! We offer store credit within 10 days of delivery.
Items must meet our return conditions—please see our Return Policy for full details.


Do you restock items?

Some items may restock, but many of our pieces are limited quantity.
If you love it, don’t wait—our best styles sell out quickly!


How can I contact you?

We’re always happy to help! You can email us anytime at:

📧 hello@shophalemi.com

We typically respond within 24–48 business hours.